Privacy Policy

Eden Property Development Group Pty Ltd
Website: The Terraces on Hawthorne
Last updated: 22 October 2026

1. Introduction

Eden Property Development Group Pty Ltd (referred to in this Privacy Policy as “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit The Terraces on Hawthorne website, request a brochure, submit an enquiry or otherwise communicate with us.

We handle personal information in accordance with applicable privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply to us.

 

2. What personal information we collect

Depending on how you interact with our website, we may collect personal information such as:

  • Your name.

  • Your email address and telephone number.

  • Information you provide in an enquiry or registration-of-interest form.

  • Your preferences or questions relating to The Terraces on Hawthorne development.

  • Information about your interaction with our website, such as pages visited, browser information and other technical information, where collected through website functionality, cookies or analytics tools.

You can choose not to provide personal information. However, we may be unable to provide a requested brochure, respond to an enquiry or supply certain information if the relevant details are not provided.

Please do not submit sensitive personal information through our website unless we specifically request it and it is necessary for the relevant purpose.

 

3. How we collect personal information

We may collect personal information directly from you when you:

  • Complete a brochure download form.

  • Submit a contact or registration-of-interest form.

  • Email or telephone us.

  • Request information about the development.

  • Interact with our website.

Some technical information may also be collected automatically through website hosting, security, analytics or other technologies used on the website, depending on the services enabled.

 

4. How we use personal information

We may use your personal information to:

  • Provide the brochure or other information you request.

  • Respond to enquiries about The Terraces on Hawthorne.

  • Communicate with you about the development where relevant to your enquiry.

  • Arrange follow-up contact with an authorised sales representative, where appropriate.

  • Send project updates or marketing communications where permitted by law and consistent with your preferences and any consent required.

  • Operate, maintain, secure and improve our website.

  • Meet legal, regulatory and administrative obligations.

You can opt out of marketing emails at any time using the unsubscribe facility provided, where available, or by contacting us using the details below.

 

5. Disclosure of personal information

We may disclose personal information to third-party service providers where reasonably necessary to operate our website or conduct our business. These may include:

  • Website hosting and website platform providers.

  • Email, form-processing and customer relationship management providers.

  • Website analytics, security and technical support providers.

  • Authorised sales representatives or professional advisers involved in responding to your enquiry or the development.

  • Government agencies, regulators or other parties where required or authorised by law.

We do not sell your personal information as part of our ordinary website operations.

We will only use or disclose personal information for other purposes where permitted by law or with any consent required.

 

6. Overseas storage and disclosure

Some third-party website, hosting, email or technology providers may store or process information outside Australia.

Whether your information is disclosed to, or accessible by, overseas recipients depends on the services we use. We will update this policy with relevant details where required by applicable privacy law.

 

7. Cookies and website analytics

Our website platform and any analytics or marketing tools we enable may use cookies or similar technologies to support website functionality, understand website traffic and improve the user experience.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website functions.

The specific cookies and analytics services used depend on the website's configuration. Please contact us if you would like further information about the technologies operating on this website.

 

8. How we protect and retain personal information

We take reasonable steps appropriate to the circumstances to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Personal information is retained only for as long as reasonably necessary for the purposes described in this policy, or as required or permitted by law. When it is no longer required, we take reasonable steps to securely destroy or de-identify it where appropriate.

No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

 

9. Accessing and correcting your information

You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading.

We may need to verify your identity before responding. We will deal with your request in accordance with applicable law.

 

10. Privacy enquiries and complaints

If you have a question, concern or complaint about how we have handled your personal information, please contact us using the details below.

Please explain the nature of your concern and provide any relevant information so that we can investigate and respond.

We will review and respond to privacy complaints within a reasonable time. If you are not satisfied with our response and the matter falls within the jurisdiction of the Office of the Australian Information Commissioner (OAIC), you may be able to lodge a complaint with the OAIC.

Website: https://www.oaic.gov.au/

 

11. Third-party websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. You should review their privacy policies before providing personal information.

 

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, website functionality or legal obligations. The current version will be published on this website with its latest update date.

 

13. Contact us

For privacy enquiries, access or correction requests, or privacy complaints, please contact:

Eden Property Development Group Pty Ltd
Email: info@eden.org.au